Last updated: 28 September 2026
What a pre-order means
A Makeitforme pre-order is an order for a product expected to be released or supplied in the future. It allows you to reserve stock, but release dates, allocations, specifications, packaging, and delivery dates may change before dispatch.
Payment
Unless the product page states otherwise, payment is taken in full when the pre-order is placed. Available payment methods are shown at checkout.
Estimated release dates
Any release date or dispatch estimate is based on information available from the manufacturer, distributor, or supplier. It is an estimate rather than a guaranteed date unless we expressly confirm a guaranteed date in writing.
Manufacturers may delay a release, change an allocation, alter packaging, revise specifications, or cancel a product. We will update the product page or contact affected customers when we receive material information.
Allocation and availability
A supplier may allocate fewer units than expected. If we cannot fulfil all accepted pre-orders, we will use a fair method to allocate available stock. We will refund any unfulfilled quantity to the original payment method. We will not substitute another product without your agreement.
Mixed orders
If one order contains both in-stock and pre-order items, the complete order will normally dispatch when all products are available. Place separate orders if you want available items dispatched earlier. UK delivery is free on each separate order.
If a single order contains products with different estimated release dates, it will normally dispatch after the last item becomes available.
Cancelling a pre-order
Contact support@makeitforme.store as soon as possible if you want to cancel. Before dispatch, we will normally cancel and refund the pre-order unless a lawful exception applies to a personalised or specially commissioned product.
Your statutory consumer cancellation rights remain available. If the pre-order has already dispatched, follow our Returns, Refunds and Cancellation Policy.
Delay or cancellation by us
If a release is materially delayed, we will give you available information and a reasonable opportunity to continue waiting or cancel for a refund. If the manufacturer cancels the product or we cannot obtain stock, we will cancel the affected item and issue a full refund.
We are not liable for market-price changes, missed resale opportunities, grading outcomes, or other indirect loss caused by a manufacturer or distributor delay, except where the law does not allow liability to be excluded.
Price changes
Once we accept a pre-order, we will not increase the agreed price because the market value later rises. If we advertise an obvious pricing error, we may reject the order before acceptance and refund any payment. If a manufacturer reduces a recommended price, this does not automatically change an already agreed price.
Product changes
Trading-card and collectible manufacturers may change images, checklists, odds, configuration, release names, packaging, or promotional details. We will not treat an immaterial manufacturer change as a cancellation, but we will contact you if a change materially alters the product you ordered.
Contact
- Website: https://makeitforme.store
- Email: support@makeitforme.store
- Telephone: +44 7537 130260
- Postal address: 10 Scott Ave, Liverpool L36 0TT, United Kingdom